Microsoft Office Live Small Biz suffers outage, lost e-mail
Microsoft Corp. loyalists could be forgiven for feeling a little smug after all of the publicity over outages and lost e-mails at online services run by archrivals Apple Inc.'s MobileMe and Google Inc.'s Gmail. But Microsoft, it turns out, isn't invulnerable. Some users of Microsoft's Office Live Small Business have also reported intermittent e-mail outages, according to interviews and postings at discussion forums for the Web service, which is used by more than a million small companies.
Oracle integrates CRM On Demand with Siebel
Oracle has developed prebuilt integration software for its CRM On Demand product and the on-premise Siebel CRM, providing customers with a single view of their CRM data, the company announced Wednesday.
Salesforce.com treads fine line with InStranet buy
Salesforce.com has continued to tread the fine line between building an ecosystem of partners and scaring away one with the agreement to buy InStranet, a developer of knowledge base software for customer-support centers.
Why SaaS could make your IT skills irrelevant
The IT industry is now preparing for a new round of upheaval as a result of SaaS adoption of offerings from the likes of Google (with its Google Apps) and Salesforce.com that let users run applications via the Internet. Zoho, a SaaS vendor that does most of its development work in India, has also sold a plethora of applications, including in staple, Microsoft-dominated areas like word processing, spreadsheets and presentations.
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